I N C I N Q U E

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Demand Generation
Logistics
Recruitment Services
Customer Service
Software Testing
Quality Assurance
Digital Marketing
Project Implementation
Project Management
Demand Generation
Logistics
Recruitment Services
Customer Service
Software Testing
Quality Assurance
Digital Marketing
Project Implementation
Project Management
Logistics

Helping Freight Brokerages Scale Their Operations

From vetting new shippers and setting them up, carrier sales and dispatch coordination to tracking, check calls, appointment scheduling, and back-office support. Incinque helps freight brokerages operate smoothly and grow faster.

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95%

On-Time Tracking Updates

92%

Shipment Visibility Accuracy

90%

Same-Day Carrier Response

#1

Best shipper conversion ratio in market

WHAT WE DO

End-to-End Logistics Support

Every service your brokerage needs — from shipper acquisition to final documentation, handled by teams trained in U.S. freight workflows.

Shipper Acquisition & Setup
  • Shipper mining
  • Shipper onboarding & setup
  • Rate negotiation coordination
Carrier Sales & Dispatch
  • Carrier sourcing
  • Capacity building
  • Driver communication
  • Shipment coordination
Tracking & Visibility
  • Real-time shipment monitoring
  • ETA updates
  • Check calls
  • Escalation handling
Coordination & Scheduling
  • Appointment scheduling
  • Pickup/Delivery coordination
  • POD follow-ups
Back-Office Support
  • Documentation handling
  • Email & call support
  • End-to-end logistics solutions
Why Choose Us

Complete Logistics Management Under One Roof

Reliable Network

Trusted carrier & shipper network built for consistent performance.

On-Time Delivery

Proactive coordination ensures shipments arrive on schedule.

24/7 Support Team

Round-the-clock availability for every freight situation.

Real-Time Communication

Live tracking and instant updates keep everyone in the loop.

Full Logistics Coverage

From first call to final document — managed end to end.

Who We Serve

Logistics Solutions For Every Freight Model

We support modern transportation companies with scalable back-office operations, carrier coordination, and real-time logistics support.

Freight Brokerages

Streamline shipper management, carrier coordination, dispatch communication, and freight tracking from a single point of contact.

Shipper Mgmt Carrier Coord. Dispatch Tracking
3PL Companies

Scalable transportation management and end-to-end operational support for third-party logistics providers at any volume.

Transport Mgmt Operations Scalable
Logistics Startups

Flexible back-office support to help startups grow faster, reduce overhead, and build efficient workflows from day one.

Growth Overhead Reduction Workflow
Dispatch Operations

Full dispatch communication, appointment scheduling, driver coordination, and shipment visibility in one managed workflow.

Scheduling Driver Coord. Visibility
Carrier Management Teams

Supporting carrier teams with onboarding, capacity building, compliance coordination, and performance tracking at scale.

Onboarding Capacity Compliance Performance
Category 01
Shipper & Carrier Management
01
Shipper Mining & Setup
Identify, qualify, and onboard high-value shippers into your brokerage pipeline.
Acquisition
02
Carrier Sourcing
Find and vet reliable carriers matched to your lanes, loads, and timelines.
Sourcing
03
Capacity Building
Build a consistent and scalable carrier network to keep freight moving without gaps.
Network
04
Rate Negotiation Coordination
Coordinate competitive rates between shippers and carriers to protect your margin.
Pricing
Category 02
Dispatch & Real-Time Tracking
05
Driver Communication
Real-time contact with drivers for check calls, status updates, and issue resolution.
Dispatch
06
Shipment Coordination
End-to-end oversight of shipment flow from load tender to delivery confirmation.
Operations
07
Escalation Handling
Rapidly resolve delays, driver issues, and shipper disputes before they escalate.
Support
08
Real-Time Shipment Monitoring
Track every load in motion and keep stakeholders informed at every milestone.
Visibility
Category 03
Coordination & Scheduling
09
ETA Updates
Proactive, accurate ETA communication to shippers, consignees, and internal teams.
Tracking
10
POD Follow-Ups
Collect Proof of Delivery documents promptly to keep billing clean and on time.
Documentation
11
Pickup / Delivery Coordination
Manage scheduling and communication for all pickups and deliveries across shipments.
Scheduling
Category 04
Back-Office Support
12
Documentation Handling
Accurate management of BOLs, rate confirmations, invoices, and all freight paperwork.
Admin
13
Email & Call Support
Dedicated agents managing all inbound and outbound communication on your behalf.
Support
14
End-To-End Logistics Solutions
A fully managed logistics operation covering every phase of the freight lifecycle — shipper acquisition to final documentation — under one unified team.
Flagship
Why Incinque

Why Brokerages Choose Incinque

We don't just fill seats — we deliver freight-trained teams that plug directly into your operations from day one.

Freight-Trained Teams

Staff trained specifically in brokerage workflows, not generic logistics.

U.S. Logistics Experience

Deep hands-on experience with U.S. freight and transportation operations.

Scalable Staffing Support

Flex your team up or down based on load volume and business demand.

Faster Response Times

Quicker operational turnarounds so your freight keeps moving on time.

Dedicated Account Coordination

A focused point of contact managing your account end to end.

Reduced Hiring Burden

Skip the cost and time of recruiting, onboarding, and training in-house.

24/7
Support Coverage
100%
U.S. Freight Trained
0x
Hiring Overhead
1 Team
End-to-End Coverage
Why Brokerages Choose Incinque

Reliable Logistics Support Built for Growth

We help freight brokerages streamline operations with trained logistics professionals, scalable support, and faster coordination across every shipment.

Freight-Trained Teams

Staff trained specifically in brokerage workflows, not generic call-center logistics.

U.S. Logistics Experience

Deep hands-on knowledge of U.S. freight lanes, regulations, and carrier networks.

Scalable Staffing Support

Flex your operations up or down instantly based on load volume and business demand.

Faster Response Times

Quicker operational turnarounds keep your freight moving and your shippers happy.

Dedicated Account Coordination

A single point of contact fully focused on managing your account end to end.

Reduced Hiring Burden

Skip the cost and delay of in-house recruiting, onboarding, and training cycles.

Flexible Operational Coverage

From part-time support to full back-office coverage — we scale exactly to your operational needs, no lock-in required.

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Our Clientele

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